Frequently Asked Questions  

General Questions

1. What is ISO certification?

ISO certification is an internationally recognized standard that demonstrates a company’s commitment to quality, security, environmental management, or other best practices. Certification is granted after an independent audit confirms compliance with the chosen ISO standard.

2. Why should my company get ISO certified?

ISO certification helps improve efficiency, reduce risks, ensure compliance with regulations, enhance customer trust, and gain a competitive edge in the market.

3. Which ISO standards do you specialize in?

We offer consulting services for various ISO standards, including:

  • ISO 27001 (Information Security Management)
  • ISO 9001 (Quality Management)
  • ISO 14001 (Environmental Management)
  • ISO 45001 (Occupational Health & Safety)
  • ISO 22301 (Business Continuity Management)

4. Do we need ISO certification if we are a small business?

Yes! ISO certification benefits businesses of all sizes by improving processes, reducing risks, and enhancing credibility. Many large clients and government contracts require suppliers to be ISO-certified.

Consulting & Implementation

5. How do you help companies achieve ISO certification?

We provide end-to-end consulting, including:

  • Gap analysis & readiness assessment
  • Documentation & policy development
  • Employee training & awareness programs
  • Internal audits & risk assessments
  • Assistance during external certification audits

6. How long does it take to get ISO certified?

The timeline varies depending on company size, complexity, and readiness. On average, the process takes 3 to 6 months.

7. What is the cost of ISO certification?

Costs depend on factors like company size, chosen standard, and consulting scope. We provide a customized quote after an initial assessment.

8. Do we need to hire a full-time compliance officer for ISO certification?

Not necessarily. Our consultants can act as an external compliance resource, reducing the need for full-time staff.

Audit & Compliance

9. What is an ISO internal audit, and why is it important?

An internal audit evaluates whether your company meets ISO requirements before the external certification audit. It helps identify gaps and ensures compliance.

10. How often do we need an ISO audit?

Certified companies must undergo annual surveillance audits and a recertification audit every three years. Internal audits should be conducted at least once a year.

11. What happens if we fail an ISO audit?

If non-conformities are found, we help you implement corrective actions to pass the audit successfully.

12. Can we lose our ISO certification?

Yes. If a company fails to maintain compliance during surveillance audits, the certification body may suspend or revoke certification.

Training & Support

13. Do you provide ISO training for employees?

Yes! We offer customized training programs, including:

  • Awareness training for all employees
  • Internal auditor training
  • Risk management workshops

14. Can we maintain ISO certification without ongoing consultant support?

Yes, but many companies prefer ongoing support to ensure compliance, conduct internal audits, and prepare for surveillance audits.

15. Do you offer post-certification support?

Yes, we provide ongoing compliance support, internal audits, and continuous improvement guidance.

Get Started

16. How do we begin the ISO certification process?

Contact us for a free consultation. We’ll assess your needs and develop a customized roadmap for ISO certification.

📞 Call us: +971 4 2235779
📧 Email us: info@kayzedconsultants.com
🌍 Visit our website: Kayzed Consultants

 

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