Service Organization Control (SOC)

  • SOC 1 – Internal Controls over Financial Reporting (ICFR)

    • Focus: Controls that impact clients’ financial reporting.

    • Audience: Auditors, CFOs, financial regulators.

    • Example: Payroll processors, financial services.

  • SOC 2 – Trust Services Criteria (Security, Availability, Processing Integrity, Confidentiality, Privacy)

    • Focus: Controls relevant to data protection & operations.

    • Audience: Customers, regulators, business partners.

    • Widely used in cloud and IT service providers.

    • SOC 2 Type I: Point-in-time assessment (are controls designed properly?).

    • SOC 2 Type II: Covers a period (6–12 months) to test operating effectiveness.

  • SOC 3 – Public Report

    • Focus: Similar to SOC 2 but less technical.

    • Audience: General public, marketing purposes.

    • Usually shared as a seal of trust on websites

  • Trust Services Criteria (for SOC 2 & 3)

    • Security – Protection against unauthorized access.

    • Availability – System availability as agreed.

    • Processing Integrity – Accuracy, timeliness, and validity of processing.

    • Confidentiality – Protection of sensitive business data.

    • Privacy – Proper handling of personal information.


    Why SOC Reports Matter

    • Build trust with clients and stakeholders.

    • Ensure compliance with industry and regulatory requirements.

    • Provide assurance over data handling, security, and operational practices.

    • Competitive advantage in SaaS, fintech, healthcare IT.

  • SOC vs HIPAA vs ISO 27001

    • HIPAA → Law (healthcare focus).

    • ISO 27001 → Global standard (information security management system).

    • SOC 2 → Assurance framework (security & privacy controls, widely requested by customers).

  • SOC 2: A SaaS company shows clients its cloud security is independently audited.

  • HIPAA: Hospital ensures patient records are private and secure.

  • ISO 27001: A multinational sets up an enterprise-wide security management system.

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